Private Employment Agents (Code of Conduct) Regulation 2005
Information Statement for Work Seekers (Other than Models and Performers)
Your relationship with a private employment agency is regulated by the Commonwealth and State Laws, in particular the Private Employment Agents Act 2005.
Prior to providing you with a placement and employment services, we are obliged as a private employment agent, to provide you as a work seeker the following information:
Agents Name: MLKA Hospitality Recruitment
Agents Address: PO Box 1035, Kingaroy QLD 4610
Agents Phone Number: 07 41288400
This document sets out the policy of MLKA Hospitality Recruitment in relation to the handling of personal and sensitive information. The National Privacy Principles established by the Privacy Act 1988 apply to MLKA Hospitality Recruitment, from herein known as MLKA.
MLKA respects the privacy rights of all individuals in the workplace. Furthermore, we are committed to ensuring that all Directors and others involved in the management of MLKA comply at all times with their obligations under the Privacy Act 1988 (Cth).
Personal information that we collect and hold usually falls into the following categories:
We primarily hold personal information for the following:
We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose. Where the personal information used or disclosed is also sensitive information, use and/or disclosure of that information is directly related to the primary purpose of collection.
Your personal and sensitive information may be disclosed to:
We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.
MLKA respects the privacy of individuals and will ensure the security of personal information.
To comply with the National Privacy Principle NPP4.1, the following steps have been put into place:
To comply with NPP4.2, MLKA will only use or disclose personal information for the primary purpose of collection. Where the information collected is no longer needed for any purpose for which the information may be used or disclosed as identified, it will be destroyed by secure means such as shredding, pulping or disintegration of paper.
Furthermore, any entities MLKA may outsource for any functions will need to provide MLKA with proof of their compliance with the National Privacy Principals. CONTRACTORS We contract out a number of services from time to time. Our contractors may see some of your personal information. Typically our contractors would include:
You can make further inquiries or complaints about our privacy policies to our Privacy Coordinator whose contact details are:
Phone: 07 41288400
Fax: 07 41288444
You can also make complaints to the Office of the Federal Privacy Commissioner.
Subject to some exceptions that are set out in the National Privacy Principles, you can gain access to the personal information that we hold about you. We do refuse access if it would interfere with the privacy rights of other persons or if it would breach any confidentiality that attaches to that information. If you wish to obtain access to your personal information you should contact our Privacy Coordinator. You will need to be in a position to verify your identity.
We might impose a moderate charge in providing access. Our Privacy Coordinator would discuss these with you.
You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.
Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (eg. Medical history and condition) to the everyday (eg. Address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.
Sensitive information is a special category of personal information. It is information or opinion about your:
Sensitive information can, in most cases, only be disclosed with your consent.
MLKA will not collect sensitive information except where we have your consent or otherwise provided under NPP10.1:
10.1 An organisation must not collect sensitive information about an individual unless:
Your personal and sensitive information will be collected by MLKA Hospitality Recruitment here in referred to as MLKA, for its own use and on behalf of other members or affiliates who might require access to your personal and sensitive information in connection with your work placements.
If you wish to contact us about your personal or sensitive information you should contact:
Phone: (07) 41288400
Fax: (07) 41288444
During normal office hours which are Monday to Friday, 8:30am to 5:00pm.
Personal and sensitive information will be collected from you directly when you fill out and submit one of our Application Forms or any other information in connection with your application to us for registration. Personal and sensitive information will also be collected when:
Your personal and sensitive information may be used in connection with:
If you do not give us the information we seek:
We endeavour to ensure that all personal information collected, used and disclosed is accurate, complete and up-to-date. Where possible, we will take appropriate action to confirm that personal information received from third parties is also accurate, complete and up-to-date. Subject to some exceptions which are set out in the National Privacy Principles (NPP) (Principle 6 - Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold. You can gain access to your information to correct it if it is wrong. In the event that access to information or a request to correct personal information is refused, we will provide you with reasons for that decision. If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date. If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date. In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access. A request for access that is frivolous or vexatious will not be accommodated. If you wish to exercise your rights of access and correction you should contact our Privacy Coordinator, whose details are shown above.
Our obligations under the Privacy Act 1988 (Cth) state that Candidates are not obliged to sign a "Collection Statement"; organisations are obliged to give a "Collection Statement". We have included this notation so that you, our Candidate, are informed as to what steps we may undertake in collecting, using and disclosing your personal information. Should you have any questions pertaining to this Statement, please contact our Privacy Coordinator, via phone during business hours on 07 41288400.